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We hereby inform you that "Clasalim Lux" S.R.L. is registered as a personal data operator. All information containing personal data is stored and used only for the period necessary to achieve the purposes for which it was collected, in accordance with the provisions of Law No. 133 of July 8, 2011, on the protection of personal data.

If you request a refund for the product or its replacement with a similar product or a product of a different model, in accordance with Law No. 105 of March 13, 2003, on consumer protection, the consumer (client) must file a complaint in this regard.

In any of the aforementioned situations, to fully process your complaint, we kindly ask for your consent to process your personal data.

Categories of personal data required for your identification as a client (consumer):

Full name;

Residential address;

Contact phone number;

IDNP (Personal Numerical Code);

ID card number and series.

IMPORTANT! Data categories such as full name, IDNP, ID card number, and series are mandatory for completing the Payment Order, which is a standardized form regulated for account payments in accordance with legal provisions and approved by the Order of the Minister of Finance No. 216 of December 28, 2015.

By providing personal information on our website, the client consents to its processing by the seller, including for the promotion of the site's products and services. The client must be aware that all information provided for the implementation of this service will not be disclosed to unauthorized persons or websites. Exceptions include cases where personal data is requested by the competent authorities of the Republic of Moldova or by a court of law.

The seller assumes responsibility for maintaining the confidentiality of the client’s personal data. At the same time, the client is obliged to provide accurate and complete information. If the client provides incorrect information, the seller is not responsible for such information or any possible consequences.

Security Measures
We use commercially reasonable security measures to prevent unauthorized access, ensure data accuracy, and guarantee the proper use of the information provided. However, data transmission over the internet or wireless networks cannot be fully protected. Therefore, like other companies, we cannot guarantee the absolute security of the information provided by the client. Thus, the client assumes responsibility for transmitting such information.

Minor Users
In accordance with applicable legislation, the use of the website and its content is intended for adult buyers. We do not intend to sell products to individuals under the age of 18. However, we cannot verify the age of visitors to our website. Therefore, we adhere to the privacy policy for all age groups.

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